Privacy Policy

Effective Date: 07/01/2025

Last Updated: 07/01/2025

Articll ("we," "us," or "our") respects your privacy. This policy explains how we collect, use, and protect information for clients in Lancaster and beyond.

1. Information We Collect

Provided Data:

  • Name, email, phone
  • Business name & description
  • Meeting preferences (date/time)
  • Payment details (processed securely via [Stripe/PayPal])

Automated Data:

  • IP address, browser type
  • Website usage via cookies (see Cookie Policy)

2. How We Use Your Data

PurposeLegal Basis
Book consultationsContractual necessity
Send service updatesLegitimate interest
Process paymentsLegal obligation

3. Data Sharing

We never sell your data. We share only with:

  • Service Providers: Hosting, payment processors
  • Legal Requirements: If required by UK law

4. Your Rights

Under UK GDPR, you can:

  • Access your data
  • Correct inaccuracies
  • Delete your data
  • Restrict processing
  • Object to processing
  • Data portability

To exercise these rights:
Email info@articll.com with "Data Request" in the subject.

5. AI & Data Security

AI Training:

No Client data is used and all data is anonymized before being used to train models.

Security Measures:

  • AES-256 encryption
  • Regular penetration testing
  • Limited employee access

6. Data Retention

We retain data:

  • Active Clients: Until 3 years after last contact
  • Inquiries: 12 months
  • Legal Requirements: Up to 7 years for HMRC

7. Cookies

We use cookies to:

  • Remember login sessions
  • Analyze website traffic (Google Analytics)
  • Personalize AI tool experiences

Manage cookies via browser settings or our Cookie Consent Tool.

8. Changes to This Policy

Updates posted on this page. Continued use = acceptance.

9. Contact Us

Email: info@articll.com

Supervisory Authority:

UK Information Commissioner's Office (ICO)
www.ico.org.uk